To report a bug, go to gammax.exchange or head to https://gammax.sleekplan.app. You will find the “Feedback” icon in the right bottom corner of the page.
To create a post, simply click on the Cross sign on the Widget, or click on Create Post if you are on the Landing page.
Before posting, we encourage you to check if the same issue or bug has already been reported. This will save us time from sorting similar issues, and our team can focus on fixing the reported bugs.
To submit a new bug, select the “Report Bug” from the Category menu or type in the issue you want to report in a Search field. The system will also propose similar topics when you start creating a post. Make sure to check them to avoid repetitions.
If the bug has not been previously reported, then follow these steps:
1. Create a short and clear title
Good title “Cannot close a position”
Bad title “Position problem”.
2. Write a clear, detailed description. Attaching images would be helpful.
Good description: “I was trying to close my BTCUSD Position, the system notification confirmed the closing of the Position, however the Position still remains active on the Positions tab.”
Bad description: “Position not closing”.
3. Select a relevant category
Please make sure to select the right category, we have a dedicated team for each category. Selecting the wrong category might result in a severe delay in resolving an issue or closing an issue.
If you encounter a similar issue that was previously reported, please upvote. We do care about all of the issues encountered by our users, however, we prioritize the most upvoted ones.
Please note that duplicate posts will be merged, or the latest similar post will be removed from the system. Posts with a bad title, and an incomplete description will be automatically closed or removed from the system. Ensure that the platform issues are reported as “Report Bug” and issues related to website and rewards should be reported as “Rewards and login issues.”